Shipping
SHIPPING RATES FOR NATIONWIDE FLAT RATE SHIPPING:
- ZONE 1: $10
- ZONE 2: $20
- ZONE 3: $30
- ZONE 4: $40
-
GENERAL INFO
ALL OUR STEAKS OUR SHIPPED FROZEN AND IN INSULATED BOXES WITH GEL PACKS AND DRY ICE WHEN NEEDED. WE USE NEXT DAY OR TWO DAY SHIPPING METHODS WITH THIRD PARTY COURIERS FOR THE FASTEST DELIVERY.
ONCE YOU HAVE PLACED YOUR ORDER YOU WILL AUTOMATICALLY RECEIVE YOUR TRACKING INFORMATION VIA EMAIL OR TEXT.
ANY ORDERS PLACED BY TUESDAY WILL SHIP OUT THE SAME WEEK. ANY ORDER PLACED ON WEDNESDAY OR LATER WILL BE SHIPPED OUT THE NEXT AVAILABLE SHIPPING DAY, THE FOLLOWING MONDAY.
CHANGES TO ORDERS OR CANCELLATIONS MUST BE DONE 48 HOURS PRIOR TO SHIPPING.
ALL SALES ARE FINAL. NO RETURNS OR EXCHANGES ONCE PRODUCT HAS SHIPPED .
CAPITAL MEAT IMPORTS DOES NOT REQUIRE SIGNATURE UPON RECEIVING A PACKAGE.
FOR SPECIAL REQUESTS PLEASE CONTACT OUR CUSTOMER SERVICE AT (323)807-0798 | OUR OFFICES ARE OPEN FROM 7AM - 3PM PACIFIC TIME.
ONCE PACKAGE HAS BEEN PICKED UP BY THIRD PARTY COURIERS CAPITAL MEAT IMPORTS ASSUMES NO RESPONSIBILITY FOR DELAYS DUE TO THE COURIER OR OTHER OUTSIDE INFLUENCES. IF THERE ARE ANY ISSUES OR DELAYS WITH YOUR ORDER YOU CAN ALWAYS CONTACT US.
ALL PRODUCTS WILL ARRIVE FROZEN OR POTENTIALLY PARTIALLY THAWED. PRODUCTS ARE SAFE TO BE FROZEN AGAIN UP TO 6 MONTHS WITHOUT COMPROMISING QUALITY.
-
SPECIAL OCCASIONS
DONT WAIT FOR THE LAST MINUTE IF ORDERING FOR AN EVENT OR GATHERING. WE ARE COMMITTED TO BRINGING YOU THE BEST EXPERIENCE AND WOULD RECOMMEND THAT YOU ORDER AT LEAST ONE WEEK BEFORE ANY SPECIAL OCCASION.
-
ADDRESSES:
PLEASE BE SURE TO GIVE US THE CORRECT ADDRESS AND SHIPPING INFORMATION FOR YOUR ORDER TO ENSURE IT’S SAFE ARRIVAL. WE CANNOT SHIP TO PO BOXES.
CAPITAL MEAT IMPORTS IS NOT RESPONSIBLE FOR ANY INCORRECT OR INCOMPLETE SHIPPING INFORMATION.
-
WEATHER DELAYS:
IF THERE ARE WEATHER DELAYS, OUR PACKAGES ARE BUILT TO HOLD UP TO 3 DAYS FROM THE DAY OF SHIPPING. IF YOUR PRODUCT DOES NOT ARRIVE AT A PROPER TEMPERATURE IN ACCORDANCE WITH USDA STANDARD OF 41° OR LESS PLEASE CONTACT US.